Name
Title | ||
|---|---|---|
An experimental investigation of web-based information systems success in the context of electronic commerce |
Abstract | ||
|---|---|---|
In this paper, we examined Web-based information systems (WIS) success and focused on User Satisfaction in the context of a consumer purchasing decision. The results indicate strong support for the research model consisting of three fundamental User Satisfaction components: Task Support Satisfaction (TSS), Decision Support Satisfaction (DSS), and Interface Satisfaction. The model explains approximately 50% of the variance in users' intention to use Web-based information systems. It is concluded that Decision Support Satisfaction plays an important role in Web-based information systems success. In light of these findings, implications for theory and practice are discussed. |
Year | DOI | Venue |
|---|---|---|
2005 | 10.1016/j.dss.2004.06.015 | Decision Support Systems |
Keywords | Field | DocType |
technology acceptance model,user satisfaction,web-based information systems success,information systems success,web information systems,experimental investigation,important role,interface satisfaction,fundamental user satisfaction component,decision support satisfaction,research model,consumer purchasing decision,electronic commerce,partial least squares,web-based information system,task support satisfaction,electronic commerce success metrics,decision support | Information system,Data mining,Computer science,Technology acceptance model,Decision support system,Knowledge management,Task support,Purchasing,Web application,Computer user satisfaction,The Internet | Journal |
Volume | Issue | ISSN |
39 | 3 | Decision Support Systems |
Citations | PageRank | References |
54 | 1.62 | 44 |
Authors | ||
5 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Edward J. Garrity | 1 | 99 | 5.45 |
| Bonnie Glassberg | 2 | 90 | 3.26 |
| Yong Jin Kim | 3 | 359 | 25.43 |
| G. Lawrence Sanders | 4 | 965 | 116.30 |
| Seung Kyoon Shin | 5 | 174 | 9.04 |