Paper Info
Title
Towards Generic User Interface for Web Based Systems Serving Similar Functions
Abstract
During the rapid growth of World Wide Web in the recent past, 'usability' and 'navigation' have emerged as problems of concern to the research community. Large web systems are being made so complex that often the users have to make excessive amount of 'navigational efforts' to complete their tasks. We identify certain aspects which aggravate the 'navigational burden' of a user. Vital amongst them are, complex navigational structure of web, unfamiliarity of users with the website, and disagreement between the research community and practitioners. This paper is based on the empirical analysis of an experimental data obtained from the prospective students who were invited to interact with the websites of few world class educational institutions from four different countries. The data allows us to determine that despite active research in the area of usability engineering, the users still experience heavy 'navigational burden' while performing same task using similar systems. The users do not observe any improvement in their 'familiarity' with these web systems even when they interact with more than one such systems which serve similar functions. This leads us to propose a solution with a different approach that is; to resort to 'Generic User Interface' as a 'standard' for organizations serving similar functions such as universities, hospitals etc. We then present some convincing arguments to support our proposal and answer some of the opponent's voices, followed by a brief discussion on the future work to be done in this direction.
Year
DOI
Venue
2006
10.1109/SERA.2006.67
SERA
Keywords
Field
DocType
research community,active research,navigational effort,large web system,similar function,similar functions,similar system,different approach,web system,complex navigational structure,towards generic user interface,navigational burden,user interface,information retrieval,user interfaces,usability engineering,world wide web,internet
Web development,Web design,World Wide Web,Computer science,Web standards,Web engineering,Web modeling,Web navigation,User modeling,Web service
Conference
ISBN
Citations 
PageRank 
0-7695-2656-X
2
0.38
References 
Authors
16
3
Name
Order
Citations
PageRank
Rashid Ahmad112811.64
li zhang210118.22
Farooque Azam34822.96