Title
A system dynamics approach to modeling the sensitivity of inappropriate emergency department utilization
Abstract
Non-urgent Emergency Department utilization has been attributed with increasing congestion in the flow and treatment of patients and, by extension, conditions the quality of care and profitability of the Emergency Department. Interventions designed to divert populations to more appropriate care may be cautiously received by operations managers due to uncertainty about the impact an adopted intervention may have on the two values of congestion and profitability. System Dynamics (SD) modeling and simulation may be used to measure the sensitivity of these two, often-competing, values of congestion and profitability and, thus, provide an additional layer of information designed to inform strategic decision making.
Year
DOI
Venue
2010
10.1007/978-3-642-12079-4_9
SBP
Keywords
Field
DocType
system dynamics,appropriate care,non-urgent emergency department utilization,system dynamic,strategic decision,inappropriate emergency department utilization,operations manager,emergency department,additional layer,modeling and simulation,profitability,sensitivity analysis,operations management,information design
Psychological intervention,Primary care physician,Strategic decision making,Emergency department,Profitability index,Quality of care,System dynamics,Medical emergency,Medicine,Operations management
Conference
Volume
ISSN
ISBN
6007
0302-9743
3-642-12078-4
Citations 
PageRank 
References 
4
0.50
1
Authors
2
Name
Order
Citations
PageRank
Behr Joshua1103.83
Diaz Rafael2156.09