Name
Abstract | ||
|---|---|---|
This article focuses on the psychometric stability of the end-user computing satisfaction (EUCS) instrument by Doll and Torkzadeh when applied to Taiwanese end-users of typical business software applications. Using a survey of 342 users, this research provides evidence that the instrument is a valid and reliable measure in Taiwanese applications. Given this evidence, managers and software product developers can confidently apply the instrument in the investigation of competing tools, features, and technologies in Taiwan. |
Year | DOI | Venue |
|---|---|---|
2002 | 10.1016/S0378-7206(01)00119-7 | Information & Management |
Keywords | Field | DocType |
international mis,taiwanese end-users,reliable measure,software product developer,psychometric stability,end-user computing satisfaction,end-user computing satisfaction instrument,user satisfaction,taiwanese application,typical business software application | Information system,Business software,Knowledge management,End-user computing,Software,Engineering,Computer user satisfaction | Journal |
Volume | Issue | ISSN |
39 | 6 | Information & Management |
Citations | PageRank | References |
50 | 2.57 | 15 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Roger McHaney | 1 | 116 | 17.47 |
| Ross Hightower | 2 | 212 | 17.56 |
| John Pearson | 3 | 50 | 2.57 |