Title
Divide and Prosper: Comparing Models of Customer Behavior From Populations to Individuals
Abstract
This paper compares customer segmentation, 1-to-1, and aggregate marketing approaches across a broad range of experimental settings, including multiple segmentation levels, marketing datasets, dependent variables, and different types of classifiers, segmentation techniques, and predictive measures. Our experimental results show that, overall, 1-to-1 modeling significantly outperforms the aggregate approach among high-volume customers and is never worse than aggregate approach among low-volume customers. Moreover, the best segmentation techniques tend to outperform 1-to-1 modeling among low-volume customers.
Year
DOI
Venue
2004
10.1109/ICDM.2004.10013
ICDM
Keywords
Field
DocType
low-volume customer,aggregate approach,experimental setting,customer segmentation,aggregate marketing approach,best segmentation technique,customer behavior,segmentation technique,multiple segmentation level,marketing datasets,consumer behaviour,comparative modeling
Data mining,Market segmentation,Consumer behaviour,Computer science,Pattern clustering,Segmentation,Variables,Artificial intelligence,Machine learning
Conference
ISBN
Citations 
PageRank 
0-7695-2142-8
1
0.39
References 
Authors
11
2
Name
Order
Citations
PageRank
Tianyi Jiang1796.50
Alexander Tuzhilin26901489.00