Title
Emergent dialogue as a prerequisite of learning and innovation in professional virtual communities
Abstract
In this paper we explore virtual communities of practice VCoPs and the way in which educational professionals learn and generate innovations therein. The point of departure is that innovation practice is based mainly on the interaction and communication between professionals and that virtual communities add a new dimension to this interaction. Our empirical data were collected from three web discussion threads of a virtual discussion forum. 677 statements were classified into 15 dialogue themes. Using the five cycles of value creation by Wenger et al. 2011, these themes were further classified into different stages in the innovation development process. The contribution of this study is in showing that the cycles of value creation can be used to describe the processes of networked learning and innovation development in virtual communities used by professionals. We found out that copious information and idea flows precede learning and innovation in these communities. Therefore, from the point of view of practical implications, we emphasise the importance of emergent dialogue as a prerequisite of learning and innovating.
Year
DOI
Venue
2014
10.1504/IJWBC.2014.060356
IJWBC
Keywords
Field
DocType
professional virtual community,innovation development process,virtual discussion forum,innovation practice,value creation,emergent dialogue,virtual community,practice vcops,dialogue theme,innovation development,networked learning,computer mediated communication,innovation
Computer science,Knowledge management,Thread (computing),Value creation,Computer-mediated communication,Networked learning,Multimedia
Journal
Volume
Issue
Citations 
10
2
0
PageRank 
References 
Authors
0.34
11
3
Name
Order
Citations
PageRank
Helena Kantanen100.34
Jyri Manninen200.34
Jani Kontkanen300.68