Abstract | ||
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A common strategic initiative of organizations engaged in electronic business (e-business) is the development of synergistic relations with collaborating value-chain partners to deliver their value proposition to customers.* This requires the transparent flow of problem specific knowl- edge to partner organizations over highly integrated information systems. Transparent exchange of information and knowledge across collaborating organizations requires technolog- ical foundations for integrating business processes using software architectures built upon industry standards. The unambiguously interpretable flow of knowledge to inform online business processes is a challenging task with significant competitive benefits for organizations that take technical initiative. Infomediary organizations can serve the e-business need for exchange of knowledge and information through value-added knowledge services to partici- pating firms in the value chain through intelligent software systems integrated with the Web Services Architecture. We define knowledge services as the "exchange of problem domain-spe- cific knowledge to inform decision activities of specific e-business processes, facilitated by an infomediary using intelligent software systems and the Web Services Architecture." This research presents a knowledge services framework, founded on the Web Services Architecture, * An earlier version of this paper was presented at the Americas Conference on Information |
Year | DOI | Venue |
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2003 | 10.1353/esj.2004.0013 | AMCIS |
DocType | Volume | Issue |
Conference | 3 | 1 |
Citations | PageRank | References |
4 | 0.51 | 20 |
Authors | ||
3 |
Name | Order | Citations | PageRank |
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Rahul Singh | 1 | 54 | 11.60 |
Lakshmi Iyer | 2 | 72 | 7.44 |
A. F. Salam | 3 | 605 | 39.23 |