Paper Info
Title
Understanding the use of an electronic process guide
Abstract
This paper presents a case study of the installation and use of an electronic process guide within a small-to-medium software development company. The purpose of the study is to better understand how software engineers use this technology so that it can be improved and better used to support software process improvement. In the study the EPG was used to guide new processes in a software improvement programme. The use of the EPG was studied over a period of 8 months with data collected through access logs, by questionnaires and by interviews. The results show that the improvement programme was successful in improving project documentation, project management and the company's relationship with its customers. The EPG contributed to the improvement programme by providing support for the creation of templates for key project documentation, assisting with project planning and estimation and providing a forum for discussion of process and work practices. The biggest improvements that could be made to the EPG would be to provide better navigation tools including a graphical overview of the process, provide tailoring facilities, include examples and experience and link to a project management tool.
Year
DOI
Venue
2002
10.1016/S0950-5849(02)00080-0
Information and Software Technology
Keywords
Field
DocType
Software process improvement,Electronic process guide,Empirical software engineering,Industrial case study
Software Engineering Process Group,Personal software process,Systems engineering,Computer science,Software project management,Project management triangle,Project planning,Empirical process (process control model),Team software process,Project management
Journal
Volume
Issue
ISSN
44
10
0950-5849
Citations 
PageRank 
References 
34
2.51
3
Authors
5
Name
Order
Citations
PageRank
Louise Scott1594.54
Lucila Carvalho29711.79
D. Ross Jeffery375363.72
John D'ambra437839.57
Ulrike Becker-Kornstaedt513215.36