Paper Info
Title
An Exploratory Analysis Of The Value Of The Skills Of It Personnel: Their Relationship To Is Infrastructure And Competitive Advantage
Abstract
Determining and assessing the requisite skills of information technology (IT) personnel have become critical as the value of IT has risen in modem organizations. In addition to technical skills traditionally expected of IT personnel, softer skills like managerial, business, and interpersonal skills have been increasingly cited in previous studies as mandatory for these employees. This paper uses a typology of IT personnel skills-technology management skills, business functional skills, interpersonal skills, and technical skills-and investigates their relationships to two information systems (IS) success variables, IS infrastructure flexibility and the competitive advantage provided by IS. The study investigates these relationships using the perceptions of chief information officers (CIOs) from mostly Fortune 2000 companies. The contributions of this study are: IT personnel skills do affect IS success, technical skills are viewed as the most important skill set in affecting IS infrastructure flexibility and competitive advantage, and modularity is viewed as more valuable to competitive advantage than integration. Several explanations are offered for the lack of positive relationships between the softer IT personnel skills and the dimensions of IS success used in this study.
Year
DOI
Venue
2001
10.1111/j.1540-5915.2001.tb00952.x
DECISION SCIENCES
Keywords
Field
DocType
competitive advantage,strategic information systems,structural equation models
Information system,Economics,Skills management,Life skills,Information technology,Competitive advantage,Knowledge management,Typology,Social skills,Strategic information system,Management science,Marketing
Journal
Volume
Issue
ISSN
32
1
0011-7315
Citations 
PageRank 
References 
87
3.08
30
Authors
2
Name
Order
Citations
PageRank
Terry Anthony Byrd1126870.57
Douglas E. Turner248116.00