Title
Buyer acceptance of g2b e-government services: an empirical study of inter-entity supply contracts
Abstract
The traditional focus of e-government services research has been on individuals rather than institutional users; however, buyer-accepted G2B e-government services are critical for an effective e-government services market. The purpose of this study is to identify the factors that determine buyer acceptance of G2B e-government services in the context of inter-entity supply contracts. Based primarily on an adapted version of the Theory of Planned Behavior (TPB), a sample of 185 organizational buyers of real G2B e-government services in Taiwan was examined. The findings show that perceived usefulness, perceived risk, external influence, interpersonal influence, self-efficacy, and facilitating conditions are critical factors in determining buyer acceptance. The resulting implications and recommendations for G2B e-government services research and practice are also discussed.
Year
DOI
Venue
2011
10.1145/2096140.2096146
Database
Keywords
Field
DocType
g2b e-government service,planned behavior,critical factor,e-government services research,external influence,organizational buyer,empirical study,inter-entity supply contract,interpersonal influence,buyer acceptance,g2b e-government services research,effective e-government services market,theory of planned behavior,self efficacy,perceived risk,information technology
Critical factors,E-Government,Computer science,Risk perception,Theory of planned behavior,Interpersonal influence,Marketing,Empirical research
Journal
Volume
Issue
ISSN
42
4
0095-0033
Citations 
PageRank 
References 
1
0.34
13
Authors
5
Name
Order
Citations
PageRank
Shin-Yuan Hung191249.10
Chia-Ming Chang255934.44
Kuanchiun Chen310.34
King-Zoo Tang4371.82
Chin-Hua Chou510.34