Name
Abstract | ||
|---|---|---|
This paper presents a design framework for building intelligent interfaces using e-mails to dialogue with human users in task-oriented settings. In particular, the proposed approach is pursued from the pattern matching standpoint. Human-computer interaction (HCI) is faced as a classification process where the input data is represented by the user query written in natural language and the output is represented by the most likely classes of system services with a certain degree of match. In case of partial matching, the system instantiates a dialogue with the human user, attempting to disambiguate the meaning of the written text in the context of system services. A case study is reported and preliminary results are commented. |
Year | DOI | Venue |
|---|---|---|
2010 | 10.1007/978-3-642-14932-0_29 | ICIC (2) |
Keywords | Field | DocType |
partial matching,human user,task-oriented intelligent interface,design framework,certain degree,classification process,user query,written text,human-computer interaction,case study,system service,natural language,pattern matching,human computer interaction | Design framework,Computer science,Natural language,Human–computer interaction,Natural language processing,Artificial intelligence,Pattern matching,Task oriented,Word-sense disambiguation | Conference |
Volume | ISSN | ISBN |
6216 | 0302-9743 | 3-642-14931-6 |
Citations | PageRank | References |
1 | 0.39 | 16 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Marco Calabrese | 1 | 31 | 6.87 |
| Vincenzo Di Lecce | 2 | 94 | 17.49 |
| Domenico Soldo | 3 | 19 | 2.90 |