Paper Info
Title
Knowledge Management Success In Clinical Service Environments
Abstract
The related literature suggests the need to achieve deeper understanding and explanation of knowledge management (KM) success in healthcare service with respect to the complexity of the decision environment. Therefore, this research aims to examine descriptively KM success in Turkish healthcare organisations. More specifically, the study analyses the characteristics of the clinical context, social and technical aspects of the implemented KM solutions (KMS), clinical star's KMS adoption and its impact on their knowledge and performance in two different clinical service environments (hospitals). The results reveal some interesting patterns. As expected, the participants who perceived their context as more complex and KMS as more sophisticated tended to adopt it more than others. However, this did not produce more superior knowledge and performance. Several possible explanations were offered for the findings and future research was recommended in order to overcome current limitations.
Year
DOI
Venue
2013
10.1142/S0219649213500111
JOURNAL OF INFORMATION & KNOWLEDGE MANAGEMENT
Keywords
Field
DocType
Knowledge management, knowledge management solution (KMS), KMS success, healthcare, descriptive study
Health care,Turkish,Computer science,Superior knowledge,Knowledge management,Descriptive research,Management science
Journal
Volume
Issue
ISSN
12
2
0219-6492
Citations 
PageRank 
References 
2
0.36
14
Authors
2
Name
Order
Citations
PageRank
Meliha Handzic1469.31
Kursad Ozlen251.45