Title
Alternatives for on-line help systems
Abstract
This paper reviews some existing possibilities for help systems and proposes a series of steps for improving the interactive interface to users. We consider a hypothetical environment of a predominantly time- sharing facility providing services to multiple campuses over a large geographical area with s small staff for training and user services.
Year
DOI
Venue
1980
10.1145/800086.802767
SIGUCCS
Keywords
Field
DocType
user service,large geographical area,small staff,help system,hypothetical environment,multiple campus,existing possibility,on-line help system,interactive interface,time sharing
World Wide Web,Computer science,Multimedia
Conference
ISBN
Citations 
PageRank 
0-89791-023-0
2
0.41
References 
Authors
2
2
Name
Order
Citations
PageRank
T. P. Kehler140.96
M. Barnes271.92