Title
ERP Implementation Strategies: The Importance of Process Modeling and Analysis
Abstract
Despite the existence of a vast body of research and knowledge related to ERP implementation, the analysis of environmental aspects (e.g. organizational context, existing business strategies, and implementation strategies) that influence the implementation success remains under researched. Hence, the objective of this study was to gain insight of the relation between the ex-ante business variables (i.e. business characteristics identified prior to the implementation), the ERP implementation strategies, and the perceived final contribution. Using survey data obtained from 91 respondents out of a sample population of 549 SAP users in Spain and Latin America (a net response rate of 16.6%) we find a significant correlation between specific business strategies and particular ERP implementation strategies. In addition we observe that process mapping and process-based implementation strategies better explain implementation results than other strategies such as the use of consultants and previous experience.
Year
DOI
Venue
2010
10.1007/978-3-642-15723-3_7
Lecture Notes in Business Information Processing
Keywords
Field
DocType
ERP implementation,process modeling
Latin Americans,Survey data collection,Response rate (survey),Organizational context,Sample (statistics),Process modeling,Knowledge management,Engineering
Conference
Volume
ISSN
Citations 
63
1865-1348
1
PageRank 
References 
Authors
0.48
19
3
Name
Order
Citations
PageRank
A. Diaz1707.34
Oswaldo Lorenzo2784.15
Björn Claes320.84