Title
The face of quality in crowdsourcing relevance labels: demographics, personality and labeling accuracy
Abstract
Information retrieval systems require human contributed relevance labels for their training and evaluation. Increasingly such labels are collected under the anonymous, uncontrolled conditions of crowdsourcing, leading to varied output quality. While a range of quality assurance and control techniques have now been developed to reduce noise during or after task completion, little is known about the workers themselves and possible relationships between workers' characteristics and the quality of their work. In this paper, we ask how do the relatively well or poorly-performing crowds, working under specific task conditions, actually look like in terms of worker characteristics, such as demographics or personality traits. Our findings show that the face of a crowd is in fact indicative of the quality of their work.
Year
DOI
Venue
2012
10.1145/2396761.2398697
CIKM
Keywords
Field
DocType
crowdsourcing relevance label,information retrieval system,quality assurance,possible relationship,task completion,poorly-performing crowd,personality trait,specific task condition,control technique,varied output quality,relevance label,personality traits,design,crowdsourcing,human factors
Data mining,Big Five personality traits,Crowds,Ask price,Computer science,Crowdsourcing,Demographics,Task completion,Personality,Quality assurance
Conference
Citations 
PageRank 
References 
29
1.04
14
Authors
3
Name
Order
Citations
PageRank
Gabriella Kazai1115197.35
Jaap Kamps22078178.56
Natasa Milic-Frayling391775.24