Paper Info
Title
Supporting Cognitive Work in Software Development Workflows.
Abstract
Both the increasing complexity of developing software systems and the growing significance of knowledge work require new innovations to support developers' cognitive activities in product development. A workflow is one aid to the development process. Current workflow models support business process management and logical ordering of tasks, but provide insufficient cognitive support for developers' daily work. We argue that cognitive support should also be provided. This paper addresses the topic through an empirical study. A model to support cognitive work in product development workflows has been developed and validated in an action research intervention. The empirical results indicate that the model tackles the identified challenges in workflows, increases the development process's efficiency, and provides better results. The findings of this study offer new insights into workflows and work support for both scholars and practitioners.
Year
DOI
Venue
2013
10.1007/978-3-642-39259-7_5
LECTURE NOTES IN COMPUTER SCIENCE
Keywords
Field
DocType
Work support,product development,cognitive work,workflow
Business process management,Software system,Action research,Engineering,Workflow,Empirical research,Software development,Management science,New product development,Process management,Diagramming software
Conference
Volume
ISSN
Citations 
7983
0302-9743
2
PageRank 
References 
Authors
0.36
18
4
Name
Order
Citations
PageRank
Jarkko Hyysalo1225.33
Jari Lehto272.15
Sanja Aaramaa3164.66
Markus Kelanti431.39