Paper Info
Title
Research on the Evaluation Method for Enterprise Knowledge Management Performance Based on Triangular Fuzzy Number
Abstract
To evaluate exactly the performance of knowledge management (KM) is an important part of the construction of enterprise knowledge management systems. Based on enterprise capital, a performance evaluation index system has designed by using intellectual capital, organization capital and market capital as subjects in this paper. In order to realize quantitative calculation for qualitative index, a fuzzy calculation method, that is triangular fuzzy number (TFN) evaluation method is proposed. Then the method's theory and steps are discussed. Finally, the empirical study has been done on three IT enterprises, use TFN method to evaluate their KM performance, and some improvement suggestions are given based on evaluation results.
Year
DOI
Venue
2010
10.1109/ICEE.2010.483
ICEE
Keywords
Field
DocType
index system,fuzzy set theory,enterprise knowledge management performance,market capital,enterprise knowledge management systems,km performance,triangular fuzzy number,commerce,performance evaluation index system,tfn method,knowledge management,enterprise capital,qualitative index,evaluation method,evaluation result,fuzzy calculation method,performance evaluation,organization capital,intellectual capital,indexation,knowledge management system,empirical study
Computer science,Market capitalization,Fuzzy logic,Knowledge management,Fuzzy set,Index system,Intellectual capital,Fuzzy number,Empirical research
Conference
ISBN
Citations 
PageRank 
978-0-7695-3997-3
0
0.34
References 
Authors
2
2
Name
Order
Citations
PageRank
Xing-Yan Zhu100.34
Ying-Liang Wu202.37