Paper Info
Title
Review spotlight: a user interface for summarizing user-generated reviews using adjective-noun word pairs
Abstract
Many people read online reviews written by other users to learn more about a product or venue. However, the overwhelming amount of user-generated reviews and variance in length, detail and quality across the reviews make it difficult to glean useful information. In this paper, we present the iterative design of our system, called Review Spotlight. It provides a brief overview of reviews using adjective-noun word pairs, and allows the user to quickly explore the reviews in greater detail. Through a laboratory user study which required participants to perform decision making tasks, we showed that participants could form detailed impressions about restaurants and decide between two options significantly faster with Review Spotlight than with traditional review webpages.
Year
DOI
Venue
2011
10.1145/1978942.1979167
CHI
Keywords
DocType
Citations 
review spotlight,greater detail,brief overview,user interface,online review,detailed impression,adjective-noun word pair,laboratory user study,iterative design,user-generated review,traditional review webpages,overwhelming amount,natural language processing,noun,summarization
Conference
35
PageRank 
References 
Authors
1.49
22
4
Name
Order
Citations
PageRank
Koji Yatani178346.02
Michael Novati2432.12
Andrew Trusty3553.43
Khai N. Truong42002162.82