Name
Title | ||
|---|---|---|
User Advocacy in Participatory Design: Designers‘ Experiences with a New Communication Channel |
Abstract | ||
|---|---|---|
We report on participatory designactivities within the PoliTeam project, a large projectwhich introduces groupware into the German government.Working with a representative small group of users indifferent worksites, an existing system was adapted touser and organizational needs, with the plan toimprove and expand the system to a large scale. Weintegrated new approaches of user advocacy and osmosiswith an evolutionary cycling process. User advocatesand osmosis were techniques used to explore the users‘needs during actual system use. These techniques wereincorporated into the system development. In thispaper, we present experiences with this approach andreflect on its impact on the design process from thedesigners‘ point of view. |
Year | DOI | Venue |
|---|---|---|
1998 | 10.1023/A:1008687122083 | Computer-Supported Cooperative Work 96 |
Keywords | Field | DocType |
system design,participatory design,user advocacy,evolutionary system design | User experience design,Participatory design,Collaborative software,Computer science,Systems design,Communication channel,Knowledge management,Human–computer interaction,Engineering design process,System development,Government | Journal |
Volume | Issue | ISSN |
7 | 3-4 | 1573-7551 |
Citations | PageRank | References |
18 | 1.73 | 12 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Peter Mambrey | 1 | 57 | 14.54 |
| Gloria Mark | 2 | 2006 | 178.23 |
| Uta Pankoke-Babatz | 3 | 251 | 34.88 |