Title
An empirical investigation into the utilization-based information technology success model: integrating task-performance and social influence perspective
Abstract
This paper develops the utilization-based information technology (IT) success model by integrating key variables from IT acceptance and IT success literatures, and empirically validates it. The model shows relations among IT utilization, performance expectancy, social influence, and user satisfaction. A field study was undertaken to evaluate and test the relationships via structural equation modeling using LISREL. The path from performance expectancy and user satisfaction to IT utilization was positive and significant. While the path from implicit social influence to IT utilization was found to be significant, explicit social influence had no significant influence on users’ IT utilization. Implications and future research directions are drawn.
Year
DOI
Venue
2007
10.1057/palgrave.jit.2000072
JIT
Keywords
Field
DocType
business information systems,soft system methodology,health information systems,information security,jit,accounting information systems,information technology,geographic information systems,management science,information management,information systems management,information science,strategic information systems,computer information systems,management information systems,business model,computer information technology,social influence,information system,information systems technology,information management system
Information system,Management information systems,Expectancy theory,Structural equation modeling,Computer science,Information technology,Knowledge management,Social influence,Strategic information system,Management science,LISREL
Journal
Volume
Issue
ISSN
22
2
1466-4437
Citations 
PageRank 
References 
11
0.56
21
Authors
3
Name
Order
Citations
PageRank
Changki Kim1313.21
Jungjoo Jahng2575.46
Jinjoo Lee39810.02