Title
Government Promotion of eCommerce through Seed Funding: A Review of the Australian Government's ITOL Program
Abstract
As in many other countries, the take-up rate of eCommerce in Australian SMEs has been poor. The Australian Government has attempted to address this (in part) through its 'Information Technology On-Line' (ITOL) program - a program that aims to accelerate the adoption of eCommerce through the provision of seed funding to on-line projects proposed by industry-based consortia. Some 81 projects have been funded so far and, in this paper, we review progress to date. While there have been some outstandingly successful projects, others have floundered. Provision of adequate project resources, together with effective change and relationship management, were identified as key critical success factors.
Year
Venue
Keywords
2003
Bled eConference
relationship management,critical success factor
Field
DocType
Citations 
Customer relationship management,Critical success factor,Information technology,Public relations,Seed money,Resource (project management),Marketing,Government,Business
Conference
0
PageRank 
References 
Authors
0.34
0
2
Name
Order
Citations
PageRank
G. Michael Mcgrath13410.82
Elizabeth More2141.90