Title
Investigating the Use of Voice and Text Chat in a Social Television System
Abstract
We tested a social television system with both voice and text communication in the field for one week, in four households. Participants expressed a preference for the freeform communication features over an earlier system with restricted communication options. Use of the communication features was nevertheless sporadic. Text was used more often than voice communication. However, both were usually used in combination. The in-home context had marked effects on the usage patterns, and we observed issues of privacy and identity verification.
Year
DOI
Venue
2008
10.1007/978-3-540-69478-6_21
EuroITV
Keywords
Field
DocType
freeform communication feature,earlier system,voice communication,social television system,marked effect,restricted communication option,identity verification,communication feature,text chat,in-home context,text communication,field study,computer mediated communication
World Wide Web,Voice communication,Computer science,Communication studies,Two-way communication,Computer-mediated communication,Mass communication,Multimedia,Social television
Conference
Volume
ISSN
Citations 
5066
0302-9743
8
PageRank 
References 
Authors
0.69
4
3
Name
Order
Citations
PageRank
Joe Tullio144739.14
Gunnar Harboe228518.09
Noel Massey316412.13