Title
CRM Actions and Processes - Goal-oriented Design based on Relationship Values
Year
Venue
Keywords
2009
Wirtschaftsinformatik (2)
goal orientation
Field
DocType
Citations 
Customer relationship management,Goal orientation,Computer science,Knowledge management
Conference
2
PageRank 
References 
Authors
0.40
6
3
Name
Order
Citations
PageRank
Bernd Heinrich16610.57
Gregor Zellner21359.78
Susanne Leist314919.66