Paper Info
Title
Eliciting user requirements and acceptance for customizing mobile device system architecture
Abstract
Mass customization is a popular approach in product design and manufacturing, where customers can configure standard products according to their individual preferences. Applied to the technical customization of mobile device system architecture (e.g. smartphones), an empirical multi-method approach was applied in order to elicit user requirements and acceptance. First, in a text mining analysis with n=80.995 blog comments relevant components and properties of cell phones were identified. Second, an online-survey with n=48 participants was conducted, which quantified user requirements and acceptance of the customization approach. The consecutive combination of text mining and survey provided valuable insights into user perceptions and acceptance. Customization was perceived positively, although the willingness to pay was low. Customizable technical characteristics in mobile device system design such as battery life, speech quality, memory capacity and connection quality as well as user profiles were identified.
Year
DOI
Venue
2013
10.1007/978-3-642-39229-0_47
HCI (9)
Keywords
Field
DocType
connection quality,empirical multi-method approach,mass customization,user perception,popular approach,customization approach,user profile,user requirement,eliciting user requirement,mobile device system architecture,customizable technical characteristic,technical customization,user requirements
Mass customization,Willingness to pay,Computer science,Systems design,Mobile device,Systems architecture,Product design,Multimedia,User requirements document,Personalization
Conference
Citations 
PageRank 
References 
1
0.37
7
Authors
4
Name
Order
Citations
PageRank
Katrin Arning125120.57
Bianka Trevisan2296.23
Martina Ziefle31176135.05
Eva-Maria Jakobs44513.70