Name
Abstract | ||
|---|---|---|
Traditional approaches to managing business processes are often inadequate for large-scale, organisation-wide, dynamic settings. However, since Internet and Intranet technologies have become widespread, an increasing number of business processes exhibit these properties. Therefore, a new approach is needed. To this end, we describe the motivation, conceptualization, design, and implementation of a novel agent-based business process management system. The key advance of our system is that responsibility for enacting various components of the business process is delegated to a number of autonomous problem-solving agents. To enact their role, these agents typically interact and negotiate with other agents in order to coordinate their actions and to buy in the services they require. This approach leads to a system that is significantly more agile and robust than its traditional counterparts. To help demonstrate these benefits, a companion paper describes the application of our system to a real-world problem faced by British Telecom. |
Year | DOI | Venue |
|---|---|---|
2000 | 10.1080/088395100117106 | APPLIED ARTIFICIAL INTELLIGENCE |
Keywords | Field | DocType |
business process management,autonomous agent,management system,business process | Artifact-centric business process model,New business development,Business process management,Business process,Computer science,Business process modeling,Business process reengineering,Business process discovery,Business rule,Process management | Journal |
Volume | Issue | ISSN |
14 | 2 | 0883-9514 |
Citations | PageRank | References |
189 | 15.46 | 22 |
Authors | ||
5 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Nicholas R. Jennings | 1 | 19348 | 1564.35 |
| Timothy J. Norman | 2 | 1417 | 140.04 |
| Peyman Faratin | 3 | 1369 | 140.84 |
| P. O'brien | 4 | 348 | 45.37 |
| Brian Odgers | 5 | 278 | 23.32 |