Title
Recommendation Effects of a Social Robot for Advertisement-Use Context in a Shopping Mall.
Abstract
We developed a coupon-giving robot system for a shopping mall to explore possible applications using social robots in daily environments, particularly for advertising. The system provided information through conversations with people. The robot was semi-autonomous, which means that it was partly controlled by a human operator, to cope with the difficulty of speech recognition in real environments. We conducted two field trials to investigate two kinds of effectiveness related to recommendations: the presence of a robot and different conversation schemas. Although a robot can strongly attract people with its presence and interaction, it remains unknown whether it can increase the effects of advertisements in real environments. Our field trial results show that a small robot increased the number of people who printed coupons more than a normal-sized robot. The number of people who printed coupons also increased when the robot asked visitors to freely select from all coupon candidates or to listen to its recommendation.
Year
DOI
Venue
2013
10.1007/s12369-013-0180-4
I. J. Social Robotics
Keywords
Field
DocType
Social robot,Advertisement,Field trial
Coupon,Social robot,Conversation,Advertising,Simulation,Personal robot,Psychology,Mobile robot navigation,Robot,Schema (psychology),Shopping mall
Journal
Volume
Issue
ISSN
5
2
1875-4791
Citations 
PageRank 
References 
18
1.18
25
Authors
8
Name
Order
Citations
PageRank
Masahiro Shiomi193182.89
Kazuhiko Shinozawa234331.97
Yoshifumi Nakagawa3181.18
Takahiro Miyashita440941.40
Toshio Sakamoto5181.52
Toshimitsu Terakubo6181.18
Hiroshi Ishiguro74680513.13
Norihiro Hagita82877259.10