Title | ||
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Designing teams for first-of-a-kind, complex systems using the initial phases of cognitive work analysis: case study. |
Abstract | ||
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We present a technique for team design based on cognitive work analysis (CWA). We first develop a rationale for this technique by discussing the limitations of conventional approaches for team design in light of the special characteristics of first-of-a-kind, complex systems. We then introduce the CWA-based technique for team design and provide a case study of how we used this technique to design a team for a first-of-a-kind, complex military system during the early stages of its development. In addition to illustrating the CWA-based technique by example, the case study allows us to evaluate the technique. This case study demonstrates that the CWA-based technique for team design is both feasible and useful, although empirical validation of the technique is still necessary. Applications of this work include the design of teams for first-of-a-kind, complex systems in military, medical, and industrial domains. |
Year | DOI | Venue |
---|---|---|
2003 | 10.1518/hfes.45.2.202.27236 | HUMAN FACTORS |
Keywords | Field | DocType |
complex system,behavioral sciences,domain analysis,displays,ergonomics,psychology | Social psychology,Domain analysis,Complex system,Teamwork,Job analysis,Simulation,Cognitive work analysis,Behavioural sciences,Engineering,Work domain analysis | Journal |
Volume | Issue | ISSN |
45 | 2 | 0018-7208 |
Citations | PageRank | References |
16 | 1.64 | 4 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
---|---|---|---|
N Naikar | 1 | 37 | 4.81 |
Brett Pearce | 2 | 16 | 1.64 |
Dominic Drumm | 3 | 16 | 1.64 |
P M Sanderson | 4 | 220 | 29.80 |