Title
Designing teams for first-of-a-kind, complex systems using the initial phases of cognitive work analysis: case study.
Abstract
We present a technique for team design based on cognitive work analysis (CWA). We first develop a rationale for this technique by discussing the limitations of conventional approaches for team design in light of the special characteristics of first-of-a-kind, complex systems. We then introduce the CWA-based technique for team design and provide a case study of how we used this technique to design a team for a first-of-a-kind, complex military system during the early stages of its development. In addition to illustrating the CWA-based technique by example, the case study allows us to evaluate the technique. This case study demonstrates that the CWA-based technique for team design is both feasible and useful, although empirical validation of the technique is still necessary. Applications of this work include the design of teams for first-of-a-kind, complex systems in military, medical, and industrial domains.
Year
DOI
Venue
2003
10.1518/hfes.45.2.202.27236
HUMAN FACTORS
Keywords
Field
DocType
complex system,behavioral sciences,domain analysis,displays,ergonomics,psychology
Social psychology,Domain analysis,Complex system,Teamwork,Job analysis,Simulation,Cognitive work analysis,Behavioural sciences,Engineering,Work domain analysis
Journal
Volume
Issue
ISSN
45
2
0018-7208
Citations 
PageRank 
References 
16
1.64
4
Authors
4
Name
Order
Citations
PageRank
N Naikar1374.81
Brett Pearce2161.64
Dominic Drumm3161.64
P M Sanderson422029.80