Title
You stopped by there? I recommend this: changing customer behaviors with robots
Abstract
This paper proposes a method that estimates customer interests by identifying a set of areas at which a customer has stopped in our experimental shop environment and recommends items through robots located on the shop's shelves. We experimentally verified that our method changed customer behaviors. The results show that the method successfully encouraged customers to visit the shelves of recommended items.
Year
DOI
Venue
2011
10.1145/2030112.2030217
UbiComp
Keywords
DocType
Citations 
customer behavior,recommended item,customer interest,experimental shop environment,ambient intelligence,human robot interaction
Conference
5
PageRank 
References 
Authors
0.45
3
5
Name
Order
Citations
PageRank
Hiroyuki Kidokoro1203.19
Koji Kamei218519.01
Kazuhiko Shinozawa334331.97
Takahiro Miyashita440941.40
Norihiro Hagita52877259.10