Title
Enhancing Enterprise Collaboration By Using Multifaceted Services
Abstract
In fast changing markets, dynamic collaboration ability involves establishing and "enacting" business relationships on the fly in an adaptive way. Such dynamic organization relies on interoperable and agile IT solutions. A contemporary approach for addressing these critical issues is the Service Oriented Architecture which can be introduced to implement opened and flexible information system. Accordingly, collaborative processes can be implemented as a chain of services resulting of a service composition process. Nevertheless, combining "directly" elementary IT services front different enterprises may lack of security (as the different enterprises can get information of the partner IS organization) and lead; to highly, complex system due to the IT service granularity. To overcome these limits, we have developed a service oriented enterprise model which transforms enterprise structure as a set of well defined Virtual Service. Virtual Services are Used to orchestrate more elementary IT services and are combined together to form the service chain according to different policies. As contractual relationships between enterprises are concerned, a particular attention must be paid on the set-vice level agreements to support an end to end convenient quality of service level. That is why, we propose to couple the Virtual Service description to a dvnamic service level management system, orchestrated thanks to elementary agents.
Year
DOI
Venue
2007
10.1007/978-0-387-73798-0_56
International Federation for Information Processing
Keywords
Field
DocType
quality of service,business relationship,service oriented architecture,complex system,enterprise modeling,information system
Information system,Service level,Business process,Computer science,Service-level agreement,Knowledge management,Quality of service,Agile software development,Management system,Service-oriented architecture
Conference
Volume
ISSN
Citations 
243
1571-5736
0
PageRank 
References 
Authors
0.34
12
5
Name
Order
Citations
PageRank
Sodki Chaari1574.63
Loubna Ali230.84
Frédérique Biennier311624.87
Joël Favrel4316.50
Chokri Ben Amar564382.72