Title
A systems approach to supporting decisions for the product to service shift
Abstract
This paper reports on work completed as part of the knowledge and information management (KIM) – through life grand challenge. The research presents a prototype tool (tool for the assessment of decision making systems (ToADS) that provides a decision support function through aiding configuration of decision making systems (DMS) within an organisation. The prototype tool has been validated and found to be of use in a series of industrial case studies. These studies are outlined, along with a summary of findings pertaining to both the tool development and wider implications for decision support. Not least among these is the fact that many decisions are not consciously made, meaning any decision support must be implicit rather than explicit if they are to be implemented and used successfully.
Year
DOI
Venue
2009
10.1504/IJCAT.2009.028049
IJCAT
Keywords
Field
DocType
tool development,decision support,wider implication,life grand challenge,decision support function,paper report,information management,industrial case study,prototype tool,knowledge management,dms,dss,complexity,decision support systems
Information system,Decision analysis,Information management,Systems engineering,Intelligent decision support system,Decision support system,Operations research,Business decision mapping,Engineering,R-CAST,Decision engineering,Process management
Journal
Volume
Issue
ISSN
36
3/4
0952-8091
Citations 
PageRank 
References 
1
0.40
2
Authors
3
Name
Order
Citations
PageRank
Ella-Mae Molloy110.40
Carys Siemieniuch23711.95
Murray Sinclair3359.26