Title
Labeling of medicines and patient safety: evaluating methods of reducing drug name confusion.
Abstract
Objective: We report three experiments evaluating the proposal that highlighting sections of drug names using uppercase ("tall man") lettering and/or color may reduce the confusability of similar drug names. Background: Medication errors commonly involve drug names that look or sound alike. One potential method of reducing these errors is to highlight sections of names on labels in order to emphasize the differences between similar products. Method: In Experiments 1 and 2, participants were timed as they decided whether similar name pairs were the same name or two different names. Experiment 3 was a recognition memory task. Results: Results from Experiments I and 2 showed that highlighting sections of words using tall man lettering call make similar names easier to distinguish if participants are aware that this is the purpose of the intervention. Results from Experiment 3 Suggested that tall man lettering and/or color does not make names less confusable in memory but that tall man letters may increase attention. Conclusion: These findings offer some support for the use of tall mail letters in order to reduce errors caused by confusion between drug products with look-alike names. Application: The use of tall man letters could be applied in a variety of visual presentations of drug names - for example, by manufacturers on packaging, labeling, and computer software, and in pharmacies on shelf labels. Additionally, this paper demonstrates two meaningful behavioral measures that can be used during product design to objectively assess confusability of packaging and labeling.
Year
DOI
Venue
2006
10.1518/001872006776412199
HUMAN FACTORS
Keywords
Field
DocType
product design,recognition memory
Social psychology,Name confusion,Patient safety,Psychology,Lettering,Perception
Journal
Volume
Issue
ISSN
48
1
0018-7208
Citations 
PageRank 
References 
8
1.19
2
Authors
4
Name
Order
Citations
PageRank
Ruth Filik1193.20
Kevin Purdy281.52
Alastair G. Gale3348.52
David Gerrett481.19