Title
MUST: a method for participatory design
Abstract
The article presents a conceptual framework and a coherent method for design in an organizational context within the participatory design tradition. The MUST method has been developed throughout 10 projects in Danish and American organizations, and it has recently been evaluated and adopted by 3 Danish organizations. The method is based on thorough participation with users and managers, and it combines the use of ethnographic techniques and intervention. The article describes the application area and perspective of the method, presents 6 general principles on which the method is based, and describes 5 main activities providing a stepwise decision-making process in the overall design process. Each of the main activities is illustrated by an example taken from our last project. The article concludes by summing up the main points.
Year
DOI
Venue
1998
10.1207/s15327051hci1302_3
Human computer interaction
Keywords
Field
DocType
coherent method,danish organization,conceptual framework,american organization,stepwise decision-making process,main point,main activity,participatory design tradition,application area,overall design process,project management,design,design process,decision making process
Organizational context,Participatory design,Knowledge management,Engineering,Design process,Conceptual framework,Management science,Decision-making,Project management
Journal
Volume
Issue
ISSN
13
2
0737-0024
Citations 
PageRank 
References 
60
8.77
28
Authors
3
Name
Order
Citations
PageRank
Finn Kensing156967.49
Jesper Simonsen210220.66
Keld B&#248//dker3608.77