Name
Title | ||
|---|---|---|
Quality, Satisfaction and Value in Outsourcing: Role of Relationship Dynamics and Proactive Management. |
Year | Venue | Keywords |
|---|---|---|
2010 | ICIS | service quality,outsourcing,grounded theory,client satisfaction |
Field | DocType | Citations |
Information system,Grounded theory,Customer satisfaction,Service quality,Computer science,Loyalty,Knowledge management,Outsourcing,Relationship marketing,Marketing,Value proposition | Conference | 2 |
PageRank | References | Authors |
0.40 | 8 | 4 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Nithya Rajamani | 1 | 9 | 3.01 |
| Deepa Mani | 2 | 226 | 12.54 |
| Sameep Mehta | 3 | 330 | 41.97 |
| Murthy Chebiyyam | 4 | 2 | 0.40 |