Name
Abstract | ||
|---|---|---|
Current service monitoring capabilities have been not designed in alignment with business needs. We argue that service monitoring should be primarily thought of as an economic concern, with proper needs being elicited on the business strategy level and further drilled down to process and IT services management layers. Monitoring needs and capabilities should be designed independently from each other and exposed as abstract monitoring interfaces for matchmaking. This allows for treating monitoring as a service, with more flexibility and adaptability to fulfill specific business needs. |
Year | DOI | Venue |
|---|---|---|
2011 | 10.1007/978-3-642-19680-5_10 | Lecture Notes in Business Information Processing |
Keywords | Field | DocType |
Early Requirements Analysis,Monitoring as a Service,Value Models | Adaptability,Knowledge management,Strategic management,Engineering,Service delivery framework,Process management,Business activity monitoring | Conference |
Volume | ISSN | Citations |
76 | 1865-1348 | 2 |
PageRank | References | Authors |
0.38 | 30 | 2 |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Patrício de Alencar Silva | 1 | 10 | 3.03 |
| Hans Weigand | 2 | 655 | 100.35 |