Abstract | ||
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Computer-mediated communication (CMC) systems have become ubiquitous in organizations worldwide. However, much remains to be learned about actual use of these systems and of how the CMC channel might affect a variety of factors important to communication. Interpersonal influence goals are one set of factors that have been reported in the general communication literature to be important predictors of the content and characteristics of messages. Our study applied an influence goals model to study how system features are used in CMC. We found the model to be robust within the CMC context and that several goal types within the model are significant determinants of CMC system feature usage. |
Year | DOI | Venue |
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2001 | 10.1207/S15327744JOCE1101_05 | JOURNAL OF ORGANIZATIONAL COMPUTING AND ELECTRONIC COMMERCE |
Keywords | Field | DocType |
computer-mediated communication (CMC),interpersonal influence goals,goals model | Computer science,Knowledge management,Communication channel,Computer-mediated communication,Interpersonal influence | Journal |
Volume | Issue | ISSN |
11 | 1 | 1091-9392 |
Citations | PageRank | References |
9 | 0.78 | 1 |
Authors | ||
2 |
Name | Order | Citations | PageRank |
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E. Vance Wilson | 1 | 372 | 35.76 |
Ilze Zigurs | 2 | 926 | 62.53 |