Paper Info
Title
A Risk-Aware Decision Model for Service Sourcing (Short Paper)
Abstract
With cloud computing becoming more than a buzz word and other modern IT service solutions catching on in enterprise environments, decision support models lag behind. Modern IT service landscapes with their loosely coupled services, short-term contracting and on-demand service provisioning have added an additional layer of complexity in service sourcing decision processes and thus require a new form of risk management and decision support for service sourcing. The necessity to determine the right service and provider combination for any given situation in a timely fashion has become even more eminent. The contribution of this research is a decision model for service sourcing that integrates risk and cost information of innovative software services into the decision rationale.
Year
DOI
Venue
2013
10.1109/SOCA.2013.54
SOCA
Keywords
Field
DocType
decision support,modern it service solution,decision model,risk-aware decision model,modern it service landscape,decision rationale,decision process,on-demand service,short paper,innovative software service,service sourcing,right service,decision support model,outsourcing,cloud computing,decision support systems,risk analysis
Service design,Service level objective,Computer science,Decision support system,Knowledge management,Service provider,Service product management,Service level requirement,Strategic sourcing,Service delivery framework
Conference
Citations 
PageRank 
References 
5
0.43
12
Authors
3
Name
Order
Citations
PageRank
Nico Roedder150.77
Paul Karaenke2285.94
Rico Knapper3325.67