Paper Info
Title
Understanding social loafing in knowledge contribution from the perspectives of justice and trust
Abstract
Many studies have confirmed that social loafing can greatly undermine a group's performance. The negative impact of social loafing is even more pronounced in knowledge contribution, since much valuable knowledge is implicit and thus easy to conceal. However, few studies have centered on investigating the effect of social loafing on knowledge contribution, namely, knowledge contribution loafing (KCL). The aim of this study is to develop an integrative understanding of major KCL antecedents in team projects. We employ as our theoretical framework the widely applied Social Exchange Theory (SET) and focus on two of its core concepts, trust and justice, each of which is in turn sub-divided into three types to facilitate a more comprehensive understanding. Through a cross-industry survey of 157 groups in Taiwan and after a partial least squares (PLS) analysis, the result of this study shows that KCL can be effectively diminished by raising interactional justice and benevolence-based trust. Additionally, we find that procedural, interactional and distributive justice as well as integrity-based trust also exert a positive effect on boosting benevolence-based trust.
Year
DOI
Venue
2009
10.1016/j.eswa.2008.07.014
Expert Syst. Appl.
Keywords
Field
DocType
social loafing,comprehensive understanding,benevolence-based trust,trust,major kcl antecedent,knowledge contribution,social exchange theory,justice,distributive justice,knowledge contribution loafing,integrity-based trust,interactional justice,valuable knowledge
Social compensation,Distributive justice,Interactional justice,Social loafing,Computer science,Knowledge management,Social exchange theory
Journal
Volume
Issue
ISSN
36
3
Expert Systems With Applications
Citations 
PageRank 
References 
13
0.72
11
Authors
2
Name
Order
Citations
PageRank
Tung-Ching Lin145723.91
Chien-Chih Huang222410.26