Paper Info
Title
An Embodied Conversational Agent for Intelligent Web Interaction on Pandemic Crisis Communication
Abstract
In times of crisis, an effective communication mechanism is paramount in providing accurate and timely information to the community. In this paper we study the use of an intelligent embodied conversational agent (ECA) as the front end interface with the public for a Crisis Communication Network Portal (CCNet). The proposed system, CCNet, is an integration of the intelligent conversation agent, AINI, and an Automated Knowledge Extraction Agent (AKEA). AKEA retrieves first hand information from relevant sources such as government departments and news channels. In this paper, we compare the interaction of AINI against two popular search engines, two question answering systems and two conversational systems.
Year
DOI
Venue
2006
10.1109/WI-IATW.2006.37
IAT Workshops
Keywords
DocType
ISBN
timely information,hand information,conversational agent,automated knowledge extraction agent,intelligent web interaction,conversational system,embodied conversational agent,front end interface,effective communication mechanism,crisis communication network portal,intelligent conversation agent,pandemic crisis communication,akea retrieve,knowledge extraction,information retrieval,search engines,question answering system,software agents,internet,search engine,front end
Conference
0-7695-2749-3
Citations 
PageRank 
References 
6
0.61
3
Authors
4
Name
Order
Citations
PageRank
Ong-sing Goh1298.45
Chun Che Fung227244.51
Kok Wai Wong372577.68
Arnold Depickere4556.69