Title
Patterns of inquiry in computer literacy help sessions for the elderly
Abstract
The worldwide demographic shift toward an aging population in developed countries highlights the need for more technology-based assistance for the elderly. The success of any assistive technology system depends on motivated, literate users; hence it is important to study how elder users learn and what their motivations for learning technology are. Our volunteer computer literacy sessions at the local library are a rich source of communication, providing insights into the learning process for elders. Using a small sample of these conversations, we apply a communication pattern language to qualitatively analyze the communication strategies and tactics that tutors and learners use. We are able to shed light on the patterns of learning technology use for elder users, to be able employ those principles in system design
Year
DOI
Venue
2013
10.1145/2504335.2504393
PETRA
Keywords
Field
DocType
elder user,communication strategy,learners use,local library,literate user,technology use,developed country,computer literacy help session,system design,communication pattern language,assistive technology system,human computer interaction
Educational technology,Simulation,Computer science,Gerontechnology,Communication source,Systems design,Computer literacy,Human–computer interaction,Pattern language,Population ageing,Multimedia
Conference
Citations 
PageRank 
References 
1
0.41
2
Authors
2
Name
Order
Citations
PageRank
Shreya Kumar1113.97
Charles Wallace25516.25