Paper Info
Title
Is there a universal instrument for measuring interactive information retrieval?: the case of the user engagement scale.
Abstract
This paper examines the validity of the User Engagement Scale (UES). Originally developed and tested in e-shopping, the scale was administered to users of a multimedia webcast system in an experimental setting. Factor analysis examined the structure and loadings of 31 items. As in previous research, a six-factor solution was found. However, the number of items was reduced and one of the original sub-scales (Felt Involvement) was eliminated. These results are examined contextually by comparing the current study with previous research. The findings discuss the feasibility of a universal measure of user engagement in Interactive Information Retrieval (IIR).
Year
DOI
Venue
2010
10.1145/1840784.1840835
IIiX
Keywords
Field
DocType
multimedia webcast system,original sub-scales,engagement,psychometric scales,universal instrument,felt involvement,current study,experimental setting,generalizability,user engagement scale,validity,user experience,six-factor solution,interactive information retrieval,factor analysis,previous research
Generalizability theory,User experience design,Information retrieval,Computer science,User engagement,Webcast
Conference
Citations 
PageRank 
References 
13
0.78
8
Authors
2
Name
Order
Citations
PageRank
Heather L. O'Brien162433.21
Elaine G. Toms2127796.35