Title
User Needs in e-Government: Conducting Policy Analysis with Models-on-the-Web
Abstract
Design conventions are emerging in e-government models-on-the-Web but they are not based on evidence of analysts' actual what-if analyses for purposes like policymaking. From field studies, we developed representations of policy analysts' actual work and compared them to the assumed goals and tasks built into existing online models, inferred through goal-based requirements methods. We found a large gap exists and argue that current online models are impoverished because they ignore expertise users bring to bear on their work.
Year
DOI
Venue
2005
10.1007/1-84628-249-7_9
B C S CONFERENCE SERIES
Keywords
Field
DocType
e-government,public policy,models,Web development,decision support systems,expertise,user models,usability,transparency
Web development,Transparency (graphic),World Wide Web,E-Government,Decision support system,Usability,Knowledge management,Policy analysis,Public policy,Business
Conference
Citations 
PageRank 
References 
0
0.34
4
Authors
3
Name
Order
Citations
PageRank
Barbara Mirel115216.94
Mary Maher200.34
Jina Huh325023.17