Title | ||
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E-commerce and human resource management: theortical approaches and issues for the banking industry |
Abstract | ||
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Electronic commerce technologies are changing the way that work tasks are conducted and thus has significant implications for the way organisations manage their human resource functions. Although the impact of IT on work and employment has been the subject of research, little attention has been paid to electronic commerce and its effect on work organisation and HR management. This paper examines existing literature on how eCommerce technologies have shaped workplace management, with particular attention to the banking industry. It proposes a conceptual framework for identifying and understanding these changes in the context of the business pressures faced by banks in the highly competitive retail banking environment. |
Year | DOI | Venue |
---|---|---|
2002 | 10.1007/978-0-387-35692-1_27 | E-Business: Multidisciplinary Research and Practice |
Keywords | Field | DocType |
theortical approach,work organisation,banking industry,workplace management,electronic commerce technology,business pressure,human resource management,electronic commerce,work task,hr management,particular attention,competitive retail banking environment | Retail banking,Human resource management,Human resources,Knowledge management,Banking industry,Conceptual framework,E-commerce,Business | Conference |
Volume | ISSN | ISBN |
123 | 1571-5736 | 1-4020-7450-6 |
Citations | PageRank | References |
1 | 0.39 | 8 |
Authors | ||
3 |
Name | Order | Citations | PageRank |
---|---|---|---|
Yvette Blount | 1 | 19 | 4.31 |
Tanya Castleman | 2 | 65 | 11.10 |
Paula M. C. Swatman | 3 | 577 | 89.26 |