Paper Info
Title
Critical Success Factors For Erp Implementations In Belgian Smes
Abstract
Purpose - The purpose of this paper is to examine the critical success factors of ERP implementations in Belgian SMEs and to identify those success factors that are specific to a SME environment.Design/methodology/approach - The authors survey the literature to discover and classify critical success factors that are potentially applicable to small and medium-sized enterprises. Through a survey and a multiple case study within four Belgian companies, the authors investigate which of these critical success factors apply to SMEs.Findings - The results show that most of the success factors found in the literature apply to SMEs. Nevertheless, distinct differences were found as well. Some factors, such as a clear scope definition and a standardised infrastructure, are not regarded as critical success factors for SMEs. Moreover, SMEs tend to rely relatively heavily on the input of consultants, who they use as a source of knowledge and experience. Moreover, SMEs need to be able to adjust their businesses quickly to be able to exploit their niche to the fullest extent.Research limitations/implications - The research is limited to Belgian enterprises.Originality/value - For SMEs, it is particularly important to recognise the elements for a successful ERP implementation. This paper examines the critical success factors of ERP implementations in small and medium-sized enterprises, while the existing literature on critical success factors of ERP implementations focuses on large enterprises.
Year
DOI
Venue
2010
10.1108/17410391011036120
JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT
Keywords
DocType
Volume
Manufacturing resource planning, Critical success factors, Small tomedium-sized enterprises, Belgium
Journal
23
Issue
ISSN
Citations 
3
1741-0398
18
PageRank 
References 
Authors
0.58
19
4
Name
Order
Citations
PageRank
Claude Doom1180.58
Koen Milis2363.40
Stephan Poelmans310310.14
Eric Bloemen4180.58