Title
How Do Australian Small And Medium Enterprises Communicate Their Environmental Improvement Activities Online?
Abstract
There have been calls in the IS/eBusiness literature for research on "green" IS/IT in a Small and Medium Enterprises (SMEs) context. The Corporate Social Responsibility (CSR) literature has neglected the issue of how SMEs can use websites to communicate their environmental improvement activities. This paper links these two previously separate disciplines by reporting on a content analysis of 443 Australian SME websites from four industry sectors to identify if and how they use websites to communicate their environmental improvement activities. The study found that 47 websites were communicating such activities in some form. A detailed analysis was undertaken of these 47 websites to identify emergent themes relating to how these SMEs were communicating their environmental improvement activities. These themes resulted in a reconceptualisation of the traditional "4 Ps" of marketing for online communication of environmental improvement activities by SMEs: profile; product; process; and prominence.
Year
Venue
Keywords
2010
AUSTRALASIAN JOURNAL OF INFORMATION SYSTEMS
small and medium enterprise,small and medium enterprises,environmental sustainability
Field
DocType
Volume
Corporate social responsibility,Small and medium-sized enterprises,Electronic business,Content analysis,Computer science,Public relations,Knowledge management,Sustainability
Journal
17
Issue
ISSN
Citations 
1
1449-8618
2
PageRank 
References 
Authors
0.37
0
4
Name
Order
Citations
PageRank
Craig Parker120.71
Bardo Fraunholz2304.59
Ambika Zutshi373.70
Merete Crofts420.37