Paper Info
Title
Different lenses, improved outcomes: a new approach to the analysis and design of healthcare information systems
Abstract
Healthcare systems are complex sociotechnical systems in which many information system innovations fail because of problems in planning or design. One of the reasons for this is that traditional analysis methods were designed for stable, relatively simple systems and single users. New analytical approaches are needed that can encompass the complexity of changing systems and multiple, interacting users. The author suggests that integrating two seemingly disparate approaches may be helpful in achieving successful designs for the complexities of healthcare systems. The first is derived from Carper's four ways of knowing; the second is Cognitive Work Analysis (CWA). The utility of the approach is demonstrated via a case study.
Year
DOI
Venue
2002
10.1016/S1386-5056(02)00003-5
International Journal of Medical Informatics
Keywords
Field
DocType
System analysis,Healthcare information systems,Computer interface design,Cognitive work analysis
Health care,Information system,Cognitive work analysis,Knowledge management,Lens (optics),Sociotechnical system,Healthcare system,Medicine
Journal
Volume
Issue
ISSN
65
1
1386-5056
Citations 
PageRank 
References 
20
1.52
10
Authors
1
Name
Order
Citations
PageRank
Judith A. Effken18110.86