Title
An Overview of the Business Process Maturity Model (BPMM)
Abstract
This paper presents a Business Process Maturity Model (BPMM) for measuring and improving business process competence. The BPMM comprises maturity levels that are associated with the scope of influence of process areas, the capability of monitoring and controlling processes and the influence of process improvement. It is based on the principle that any business process essentially consists of activities, belonging to four categories; Input. Mechanism, Control, and Output. While constructing our BPMM, we aligned it with the terms, maturity levels, and some elements of Key Process Areas (KPAs) of CMM/CMMI, IS12207, and IS15288. We incorporated the results of the existing researches on Process Maturity Model (PMM) and Process Management Maturity Model (PMMM) and conducted a survey on a group of companies that are actively pursuing Business Process Management (BPM).
Year
DOI
Venue
2007
10.1007/978-3-540-72909-9_42
ADVANCES IN WEB AND NETWORK TECHNOLOGIES, AND INFORMATION MANAGEMENT, PROCEEDINGS
Keywords
Field
DocType
Business Process,Maturity Model,Process Improvement,Software Engineering
Business process management,LeanCMMI,Business process,Service Integration Maturity Model,Computer science,Process area,Business process modeling,Capability Maturity Model Integration,Standard CMMI Appraisal Method for Process Improvement,Process management
Conference
Volume
ISSN
Citations 
4537
0302-9743
22
PageRank 
References 
Authors
2.51
2
3
Name
Order
Citations
PageRank
Jihyun Lee1647.50
Danhyung Lee214414.96
Sungwon Kang340449.55