Title
WARD: an exploratory study of an affective sociotechnical framework for addressing medical errors
Abstract
Aiming to reduce medical errors by 50% by 2010, the Institute of Medicine (IOM) has identified information technology (IT) as an important tool. One potential application of IT would be communicating with clinicians using affective multimodal interfaces. In this paper, we propose an Augmented Cognition (AugCog) related framework, Wearable Avatar Risk Display (WARD), for addressing medical errors. WARD is a dynamic, adaptive, and mobile display system that aims for delivering critical and contextual information meaningfully to clinicians based on their affective states. WARD is based on sociotechnical systems theory and serves two purposes: (1) To guide the development of a test bed for investigating effective and meaningful communication methods using avatars with lifelike behaviors (affective avatars) and (2) To investigate the interplay of affects, stress, and decision-making ability when interacting with affective avatars. Through a small exploratory study, we found that participants did not benefit from our avatars at this point. However, findings and suggestions from participants revealed that there is potential for affective avatars in critical or emergency situations.
Year
DOI
Venue
2006
10.1145/1185448.1185532
ACM Southeast Regional Conference 2005
Keywords
Field
DocType
affective sociotechnical framework,affective avatar,decision-making ability,augmented cognition,information technology,potential application,wearable avatar risk display,medical error,exploratory study,contextual information,affective state,affective multimodal interface,affective computing,system theory,test bed,emotions,human factors
Information technology,Computer science,Wearable computer,Augmented cognition,Human–computer interaction,Affective computing,Sociotechnical system,Affect (psychology),Exploratory research,Avatar
Conference
ISBN
Citations 
PageRank 
1-59593-315-8
0
0.34
References 
Authors
9
3
Name
Order
Citations
PageRank
William Lee100.34
Woodrow W. Winchester, III251.29
Tonya L. Smith-jackson3759.22