Title
Design targeting voice interface robot capable of active listening
Abstract
The EU, South Korea and Japan have a pressing need to compensate for growing labor shortages in their aging societies. There is growing awareness that robotic technology has the potential to ameliorate this problem in terms of both physical and mental labor. To take an example of mental labor, a human therapist dealing with elderly people must be an active listener. In order to realize a robot capable of active listening, we adopt Ivey's basic listening sequence skills in microcounseling. In this paper, we describe a voice interface robot that realizes simple feedback, repeat feedback and questions for Ivey's basic listening sequence. We conducted an experiment, whose results show that 69% of incidences of feedback have adequate reflective words for spoken sentences and 56% of questions are adequate for these reflective words.
Year
DOI
Venue
2010
10.1109/HRI.2010.5453214
Human-Robot Interaction
Keywords
Field
DocType
basic listening sequence,active listening,reflective word,simple feedback,repeat feedback,basic listening sequence skill,voice interface robot,active listener,adequate reflective word,labor shortage,mental labor,feedback,robots,pragmatics,speech recognition,interaction,dictionaries,aging,pressing,speech,human robot interaction,non verbal
Pragmatics,Computer science,Simulation,Reflective listening,Active listening,Nonverbal communication,Human–computer interaction,Robot,Economic shortage,Human–robot interaction
Conference
ISSN
ISBN
Citations 
2167-2121
978-1-4244-4893-7
12
PageRank 
References 
Authors
1.36
1
5
Name
Order
Citations
PageRank
Yuka Kobayashi1122.38
Daisuke Yamamoto2121.36
Toshiyuki Koga3121.36
Sachie Yokoyama4121.36
Miwako Doi514423.84