Title
Recent shortcuts: using recent interactions to support shared activities
Abstract
We present an empirical study of teams that revealed the amount of extraneous individual work needed to enable collaboration: finding references to other people, finding files to attach to email, managing incoming email attachments, managing the variety of files used in shared activities, and tracking what work is owed to others. Much of this work involves finding recently accessed objects that are needed again in the user's current task focus. These observations led to the design of Recent Shortcuts, a tool to help support coordination by making recently used objects easily accessible. Recent Shortcuts enables quick access to people (including groups of people), received attachments, files, and file folders that the user interacted with recently for re-use in the user's current context. Recent Shortcuts makes it easy to use these objects across applications with no additional user input and minimal changes to the user's applications or work practice. Early user experiences with a working prototype led to an extension that integrates recently accessed objects across multiple devices.
Year
DOI
Venue
2007
10.1145/1240624.1240816
CHI
Keywords
Field
DocType
recent shortcuts,early user experience,recent interaction,additional user input,accessed object,current task focus,work practice,extraneous individual work,incoming email attachment,empirical study,current context,recent shortcut,user experience
Social group,World Wide Web,Computer science,Human–computer interaction,Empirical research,Work practice
Conference
Citations 
PageRank 
References 
17
0.95
16
Authors
5
Name
Order
Citations
PageRank
John C. Tang12460696.66
James Lin228216.24
Jeffrey Pierce31166.76
Steve Whittaker45285665.26
Clemens Drews539216.17