Title
Waiting time analysis of the multiple priority dual queue with a preemptive priority service discipline
Abstract
The dual queue consists of two queues, called the primary queue and the secondary queue. There is a single server in the primary queue but the secondary queue has no service facility and only serves as a holding queue for the overloaded primary queue. The dual queue has the additional feature of a priority scheme to help reduce congestion. Two classes of customers, class 1 and 2, arrive to the dual queue as two independent Poisson processes and the single server in the primary queue dispenses an exponentially distributed service time at the rate which is dependent on the customer’s class. The service discipline is preemptive priority with priority given to class 1 over class 2 customers. In this paper, we use matrix-analytic method to construct the infinitesimal generator of the system and also to provide a detailed analysis of the expected waiting time of each class of customers in both queues.
Year
DOI
Venue
2006
10.1016/j.ejor.2004.10.013
European Journal of Operational Research
Keywords
Field
DocType
Queueing,Multi-priority dual queue,Waiting time analysis,Matrix-analytic method,Preemptive priority
Run queue,Bulk queue,Multilevel queue,Computer science,Multilevel feedback queue,Priority queue,Queue management system,Fork–join queue,Operations management,Double-ended priority queue
Journal
Volume
Issue
ISSN
172
3
0377-2217
Citations 
PageRank 
References 
5
0.59
6
Authors
2
Name
Order
Citations
PageRank
Panlop Zeephongsekul114419.11
Anthony Bedford250.59